Two hundred Geek Squad agents who once made house calls now have desk jobs in sunny south Florida. Retail giant Best Buy Co. Inc. last summer opened a 24-hour computer support center in Fort Lauderdale that will enable Geek Squad "agents" to connect to customers' computers remotely and fix their problems without having to make home visits. The move is part of a broader effort to expand the reach ...
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Sunday, January 21, 2007
Geek Squad nips at Firedog (Minneapolis-St. Paul Star Tribune)
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